It is a well-known fact that businesses can reap substantial benefits by implementing Microsoft Dynamics365.
The software can significantly increase your business’s efficiency and productivity.
Despite the rosy prospects, there is a factor that decides whether or not you can reap the full benefits of the software. And the factor is hiring the right implementation partner.
The partner has a significant role to play in the entire process. The right one can perfectly execute your implementation project but a bad one can ruin it.
Therefore, you should ensure that you engage the right implementation partner. And for that you should consider the following factors:
The experience of your prospective Microsoft Dynamics365 implementation partner matters a lot. So, you should choose a partner with long-term industry experience.
A partner with a long term experience can successfully implement the software. In addition, a partner with good industry experience can know the right ways of dealing with clients. Usually, such partners try to understand the pain points of their clients and tries to solve them.
Besides, such a partner knows how to communicate with their clients.
Therefore, you should look at the experience profile of your prospective implementation partner. And do not fail to ask for references.
When you take the feedback of the past clients, you will be able to figure out how the partner handled client requirements in the past.
Again, you should check for how long your prospective implementation partner associated himself with the past clients.
A long association indicates good quality.
Successful Project Implementations
Next, you should look at the number of successful project implementations. It can indicate the competency of the partner.
Therefore, you should ask your prospective implementation partner to share the relevant details of their past projects and the corresponding success rates.
Also you should try to correlate your project to the past projects of your implementation partner.
It can be a good point if the partner has implemented projects similar to yours.
Again, check the geographic spread of your business.
If it operates in multiple geographic locations, you should select a partner with experience in implementing Microsoft Dynamics for global companies at different geographic locations.
In any business partnership, good and open communication is the key to success, and Microsoft Dynamics 365 implementation cannot be an exception.
Therefore, you should select an implementation partner who has good communication skills.
The essential elements of a good partnership are promptness and clarity.
Both parties should be clear about the project deadlines and expected outcomes.
Therefore, you should not engage an implementation partner who does not involve you in every project step or keep you in the dark.
Again, you should also abstain from engaging an implementation partner who seeks your approval at every point.
You should judge the overall personality of your prospective implementation partner and choose the one who can help you to meet your business goals.
Level of Understanding of Platform Integrations
Despite Microsoft Dynamics providing rich ERP and CRM capabilities, the software needs to be integrated with other IT systems.
So, you should ensure that your prospective implementation partner has deep knowledge of IT support systems and Microsoft products.
The knowledge of the systems’ capabilities will help the partner to better deploy Microsoft Dynamics software.
Finally, you should check whether your prospective implementation partner can scale up the software to accommodate bigger requirements.
The implementation partner can respond to your forward-thinking business needs only when he can scale up the software.
It is important to consider because you need to implement a web solution that can meet your present and future business needs.
Microsoft sells and implements the software tool through implementation partners spread across different geographies. So, you need to select a partner in your geography. For example, if you run your business in Qatar, you must select a Microsoft Dynamics 365 partner in Qatar.
Implementing Microsoft Dynamics365 can entail significant benefits for your business. With the software tool, you can raise your efficiency and productivity significantly. But, you should select the right implementation partner to see the full benefits.